Privacy Policy

1 Introduction

This Privacy Policy explains how Bihar Board Test ("we", "us", "our"), operating the website biharboardtest.com ("Bihar Board Test"), handles your personal information. By using our website or purchasing any test pack, you agree to the practices described here.

2 Information we collect

• Information you give us: name, mobile number, email address, class, stream and city when you register, contact us or make a purchase.
• Usage information: tests attempted, answers, scores and time spent, so we can show your progress and improve our questions.
• Device information: browser type, device type, IP address and pages visited, collected automatically for security and analytics.

3 Payment information

All payments are processed by our RBI-authorised payment gateway partner over a secure, encrypted (HTTPS/TLS) connection. We do not collect or store your card number, CVV, UPI PIN or net-banking password on our servers. We only receive the payment status, transaction ID and the amount paid.

4 How we use your information

• To create and manage your account and give you access to purchased test packs.
• To show results, performance reports and personalised practice suggestions.
• To send order confirmations, invoices, important exam updates and replies to your queries.
• To prevent fraud, keep the website secure and comply with legal obligations.

5 Cookies

We use essential cookies to keep the website working (for example, to remember your session) and anonymous analytics cookies to understand which pages are useful. You can disable cookies in your browser, but some features may not work properly.

6 Sharing of information

We never sell or rent your personal information. We share it only with trusted service providers who help us operate the platform (such as the payment gateway, hosting and SMS/email providers), and only to the extent needed, or when required by law or a government authority.

7 Data security & retention

We use reasonable technical and organisational safeguards to protect your data from unauthorised access, loss or misuse. We keep your information only as long as your account is active or as required for legal, tax and accounting purposes.

8 Children’s privacy

Our services are meant for school students. If you are below 18 years of age, please use the website and make purchases with the knowledge and consent of your parent or guardian.

9 Your rights

You may request access to, correction of, or deletion of your personal information at any time by writing to support@biharboardtest.com. We will respond within 30 days.

10 Grievance officer

In accordance with the Information Technology Act, 2000 and rules made under it, the name and contact details of our Grievance Officer are: Founder Name, Bara Chakia, East Champaran, Bihar - 845412, India. Email: support@biharboardtest.com, Phone: +91 70233 79482. Complaints will be acknowledged within 48 hours and resolved within 30 days.

11 Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the "Last updated" date.